Last evening I had the extreme pleasure of attending the graduation party of a now Nazareth alumni.
I stress “extreme pleasure,” because the young woman and her entire family are immigrants from Ethiopia, which as you might guess, means this was more than your standard fare, college graduation party. In fact, it would be apt to [...]

Tell me which of these is more likely to move you to action?
It is reported that over $17 billion is spent and tens of thousands of deaths occur each year resulting from medical error alone. One of the most common medical errors and a top priority for quality initiatives is inaccurate diagnoses – estimated to [...]

Two choices.
Error on the side of caution and tradition, content to tweak existing products and services.
or…
Be bold, reshaping and creating things that are completely new.
Each has its rightful place. The tough part is figuring out which to choose. Congratulations Kraft, on knowing when to take the bold path.

According to a new study in the Neuron Journal our brains respond similarly to compliments as they do to cash rewards. Good Morning America even featured a short clip based on the findings of this report.

Hmm. The video has been removed, I’ll see if I can find it somewhere on d’ ol Internet.
Taking the video [...]

This article is a  postmortem examination of my social media experiment. Just to add some context to what follows, I used the Ning platform to create a social portal for my company’s year-long customer travel incentive program – complete with a blog, forum, and individual member profiles.
Meatball Sundae Explained
photo courtesy of worth1000 If you’re [...]

We are in a period hailed as the decade of design. Louis Cheskin’s theory of “sensation transference,” is still relevant, even more so today. In a nutshell, Cheskin believed that when people assess something in a supermarket or a website, they will unconsciously transfer sensations they have about the design or packaging of the product/website [...]