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Undiscovered Preferences

August 13th, 2008 | Consumer Behavior, Marketing |
Undiscovered Preferences

Although your customers might tell you, they really don’t know what they want.
On special holidays mom cooks pierogi for the family. She makes two kinds, those filled with mashed potatoe + cheese and the other with sauerkraut. What’s more, the pierogi I’ve had while eating out, and in the frozen section at Wegmans have stuck [...]

A heifer’s desires

August 6th, 2008 | Consumer Behavior, Marketing |
A heifer’s desires

Persuade people to action by talking about what they want, not what you need.
While a young boy my family use to keep Hereford cattle for a few years. Every couple months after the heifers had grazed the grass to nubs we’d move them to a new pasture. At first this proved to be an exerting [...]

Achieving The Remarkable At Park Avenue Festival

August 5th, 2008 | Marketing |

Achieving the remarkable is not a question of ’should’ but ‘how.’
I think the hang up for most people is they focus soley on the aspect of new. In questing for the unique they completely break from the past. When all along they should have asked, what two existing things might people have twin passions for, [...]

The Unsecret Formula For Website Success

July 31st, 2008 | Direct Marketing, Marketing, Measurement |

Not long ago I spoke with a CEO about his goal of offering a software service through an ecommerce channel. Our conversation focused mainly on the specific market this would serve and the company website. At one point he beamed about regularly checking Alexa, and seeing the site ranking steadily climbing.
In that instant the little [...]

Alternative Product Uses

July 18th, 2008 | Marketing |

My car is a chevy from the mid-90’s. Surprisingly it’s in great shape, except for a bit of rust along the bottom interior of the driver side door. At first I thought about sanding the affected area down and repainting. But my parents had an alternate suggestion, apply Vaseline to the rusty spots. Well after [...]

Means End Theory: People Don’t Buy Features Or Benefits

July 6th, 2008 | Consumer Behavior |
Means End Theory: People Don’t Buy Features Or Benefits

Create relevant messages, know what customers value in your product or service… every marketer should embrace means-end analysis.


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